Refund policy

Any unused goods which have been bought in error can be returned to us "as new" within seven days of receipt of your purchase (as per The Consumer Protection (Distance Selling) Regulations 2000).

Our returns address is -

Please email us at support@red23.co.uk to let us know that you would like to return a product.

We recommend returning any products by recorded post or a tracked courier service.

Postage costs on the returned item will not be refunded.